Hello,**The uber operational team must look after there driver mistake. How can the sup...

GetHuman-richabis's customer service issue with Uber from October 2018

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The issue in GetHuman-richabis's own words
Hello,**The uber operational team must look after there driver mistake. How can the support team is becoming so careless.*Today I have hire a cab from qutib plaza to Gurgaon railway stations.The cab driver cancelled the cab after knowing my drop place and afterwords I have to pay the rs ** from my side to the drive.*The second time I again request for the cab in which I was get to know the driver didn't not get the requested for my pick and he asked me to cancel the cab for which again I have to pay Rs **.*I didn't understand how the operational team is working in the company bcoz of the driver mistake we have to pay the charges. This was the third time it was happening and everything I write the mail and there were no one who is seriously looking after these issue.*Everytime we send u the mail u guys reply the mail by saying u will look after the issue bt within the second u forget the issue and become normal as nothing happen.*But this time u guys seriously look after My problem and refund the extra charges Else I will think the uber is just want there progress graph to be reach on top and add there service without looking where the customer is satisfied or not.**Thank you*Richa
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Customer service issue
Reported by GetHuman-richabis
Oct 18th, 2018 - 3 mons ago
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GetHuman-richabis started working on this issue
Oct 18th, 2018 12:33pm