We were in Dallas Texas this past Sunday for the Bruno Mars concert. Our ride to the c...

GetHuman1365173's customer service issue with Uber from October 2018

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The issue in GetHuman1365173's own words
We were in Dallas Texas this past Sunday for the Bruno Mars concert. Our ride to the concert went well* however, the ride for pickup never arrived. He called us (for one, I could not understand him due to his language) saying he could not get to us, I repeating asked him to tell me where he was so we could walk to him due to the traffic. Nevertheless, I could not get him to answer me and we ended up catching a taxi on the other side of the building. I viewed my acct, and it looks like we were charged. in need to confirm this. How can I reach someone for help on this. *Authorized NO: *************************
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Customer service issue
Reported by GetHuman1365173
Oct 17th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman1365173 started working on this issue
Oct 17th, 2018 6:40pm