We were in Dallas Texas this past Sunday for the Bruno Mars concert. Our ride to the c...

GetHuman1365173's customer service issue with Uber from October 2018

2 views
 | 
19005 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman1365173's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1365173's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1365173 will want to follow the link below to head to their help center. We will check on GetHuman1365173 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1365173 may need:
Email address, Phone number, and Full name
The issue in GetHuman1365173's own words
We were in Dallas Texas this past Sunday for the Bruno Mars concert. Our ride to the concert went well* however, the ride for pickup never arrived. He called us (for one, I could not understand him due to his language) saying he could not get to us, I repeating asked him to tell me where he was so we could walk to him due to the traffic. Nevertheless, I could not get him to answer me and we ended up catching a taxi on the other side of the building. I viewed my acct, and it looks like we were charged. in need to confirm this. How can I reach someone for help on this. *Authorized NO: *************************
GetHuman1365173 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1365173 fixed the problem
We are waiting for GetHuman1365173 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman1365173 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1365173
Oct 17th, 2018 - a mon ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 19005 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1365173 started working on this issue
Oct 17th 6:40pm