Hello! *I’m a small business owner in Austin Texas. We get a lot of out of town busines...
GetHuman-brassov's customer service issue with Uber from October 2018
Help with my Uber issue
First: share to improve GetHuman-brassov's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-brassov's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brassov will want to follow the link below to head to their help center. We will check on GetHuman-brassov later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-brassov may need:
Email address, Phone number, and Full name
The issue in GetHuman-brassov's own words
Hello! *I’m a small business owner in Austin Texas. We get a lot of out of town business on Saturdays. Our clients use Uber but I always have to contact them ahead of time to tell them to make sure Uber takes them to our correct address. We moved locations over a year ago but y’all still take people to our old location. Can you please update our information? It’s for Brass Ovaries. www.Brass-Ovaries.com You have our old address listed **** Manor. Our correct address is **** N IH-** Frontage Road, Austin Texas *****
GetHuman-brassov did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-brassov fixed the problem
We are waiting for GetHuman-brassov to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.