I'm not a driver, I am a client. When I use Uber my name appears on the driver's app as...

GetHuman-ezgoinaj's customer service issue with Uber from October 2018

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The issue in GetHuman-ezgoinaj's own words
I'm not a driver, I am a client. When I use Uber my name appears on the driver's app as the name on my credit card which I never use. I don't like anyone using that name when speaking to me. I emailed Uber about this issue and I continue getting the response that I need a legal copy of a name change. If I get another driver calling me by my legal name instead of what I want to be called I will be pissed. I'm already pissed and I want to be contacted by phone by someone who can help me. Call AJ at ***-***-****
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Customer service issue
Reported by GetHuman-ezgoinaj
Oct 11th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman-ezgoinaj started working on this issue
Oct 11th, 2018 7:57pm