I contacted uber by email in July because I was charged for a ride the driver canceled...

GetHuman1319964's customer service issue with Uber from October 2018

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The issue in GetHuman1319964's own words
I contacted uber by email in July because I was charged for a ride the driver canceled because he couldn’t find my address so he claim anyway you guys said you would put the money back in my account and never did insteadof that you guys gave me some kind of credit but in the email you sent you said the money would go back to my card and it never did I have the receipt and emails where you say you are doing so and you guys even put the card number in the email it was suppose to go back to but never did I just want my refund because I had to end up taking a taxi I want my refund no some bullshit credit I don’t even plan on using uber anymore
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Uber

Customer service issue
Reported by GetHuman1319964
Oct 11th, 2018 - a mon ago
I have an issue with Uber too
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Seen by 2 customers so far
Similar issue to 18110 others
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GetHuman1319964 started working on this issue
Oct 11th 5:01pm