I will be backpacking out of Gatlinburg TN and need to be picked up and dropped off in...

GetHuman1318348's customer service issue with Uber from October 2018

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The issue in GetHuman1318348's own words
I will be backpacking out of Gatlinburg TN and need to be picked up and dropped off in areas that are outside of phone reception. I can provide specific details with no problem. In the past I have used the regular Taxi shuttle services for hikers but would prefer to try Uber. I need to find out if Uber can do this since it would take the driver out of phone reception. I can provide a specific pick up and drop off point both of which are on National Park Property in the Smoky Mountains. It will be just myself and a backpack. I'll go ahead and give you the specifics. I will need to be picked up on Tuesday October **, at the Cosby Recreational area and transported to Newfound Gap, I'm guessing ** to ** miles. I am uncertain of the time right now as I will first have to drive there from Marietta GA.
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Uber

Customer service issue
Reported by GetHuman1318348
Oct 11th, 2018 - a mon ago
I have an issue with Uber too
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GetHuman1318348 started working on this issue
Oct 11th 1:01pm