Yesterday I purchased an Uber gift card for $** and added it to my account. Today that...
GetHuman1318138's customer service issue with Uber from October 2018
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The issue in GetHuman1318138's own words
Yesterday I purchased an Uber gift card for $** and added it to my account. Today that amount is gone from my account. I did not use Uber yesterday. I did use Uber eats, but the entire amount of the order was taken from my Venmo account. Where is the $**? I have noticed two other discrepancies, where I have cancelled an Uber ride (and was not charged a cancellation fee) but the “hold” for the trip cost was not returned to my Venmo account or credited to my Uber account. Uber is stealing from me!
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