My Amex cards are being double charged for every ride over the last several days. Tonig...

GetHuman1317192's customer service issue with Uber from October 2018

18049 similar
0 following
Help with my Uber issue
First: share to improve GetHuman1317192's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1317192's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1317192 will want to follow the link below to head to their help center. We will check on GetHuman1317192 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1317192 may need:
Email address, Phone number, and Full name
The issue in GetHuman1317192's own words
My Amex cards are being double charged for every ride over the last several days. Tonight Oct ** my card was double charged for one ride from the Springfield IL Amtrack station to my home at **** Irongate Drive Springfield IL. October * and * my son Dylan Applegate using his AMEX on my account in Charleston SC was double charged for a $**.** ride. In both cases the duplicate charge was pennies different then the legit charge. He also had a illegitimate third charge for $**. How do we stop this. We will challenge all these with Amex of course if we can’t get them refunded by you
GetHuman1317192 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1317192 fixed the problem
We are waiting for GetHuman1317192 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman1317192 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1317192
Oct 11th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 6 customers so far
Similar issue to 18049 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1317192 started working on this issue
Oct 11th, 2018 4:33am