On ****, My brother called Uber to pick him up at **** S Lipan St, Denver.But the drive...

GetHuman-annanla's customer service issue with Uber from October 2018

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The issue in GetHuman-annanla's own words
On ****, My brother called Uber to pick him up at **** S Lipan St, Denver.But the driver didn't pick him up at this location. The driver cancelled this trip by himself. However, he announced to my brother that he completed this trip and told my brother to rate for him. And it charged me *$ for this uncompleted trip. I felt relly annoyed.not because he didn't pick it up, but because we were charged eventhough our trip was not completed
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Uber

Customer service issue
Reported by GetHuman-annanla
Oct 11th, 2018 - a mon ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman-annanla started working on this issue
Oct 11th 2:49am