They were a few issues I had with my ride today. I will list to make it as easy as poss...

GetHuman-chrisnpe's customer service issue with Uber from October 2018

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The issue in GetHuman-chrisnpe's own words
They were a few issues I had with my ride today. I will list to make it as easy as possible for your review. I'm very unhappy with what I experienced. Please review, I would prefer a refund and not a $* credit to a next ride. I feel Uber has declined in customer service. My driver was very unprofessional due to the following: *. He was on a call (via speakerphone) speaking loudly throughout the entire ride. *. Did not greet me professionally - Instead, he said "I'm on a call" *. He spat outside the car window twice *. It seemed like I was interrupting him on his call when I told him where to drop me off. He seemed bothered me talking. FYI - He did not take * mins to arrive as stated in the app - I called him to ask where he was, he said "give me a minute" - He wasn't moving for a long time (as seen on the app) - there wasn't any traffic . When he finally arrived he did not say anything just continued with his conversation. Uber, please review, this is not acceptable at all. Thank you

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Customer service issue
Reported by GetHuman-chrisnpe
Oct 9th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 17771 others
0 customers following this


GetHuman-chrisnpe started working on this issue
Oct 9th, 2018 3:42am