My ride was an Uber pool that was supposed to be $**.**. I was charged that and an extr...
GetHuman1221974's customer service issue with Uber from September 2018
Help with my Uber issue
First: share to improve GetHuman1221974's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221974's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1221974 will want to follow the link below to head to their help center. We will check on GetHuman1221974 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1221974 may need:
Email address, Phone number, and Full name
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1221974's own words
My ride was an Uber pool that was supposed to be $**.**. I was charged that and an extra $** because the driver took a completely wrong route to get there. My account also went into overdraft I want a full refund for the trip. I was highly inconvenienced by this and don’t think I should use Uber anymore.
GetHuman1221974 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1221974 fixed the problem
We are waiting for GetHuman1221974 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.