My ride was an Uber pool that was supposed to be $**.**. I was charged that and an extr...

GetHuman1221974's customer service issue with Uber from September 2018

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The issue in GetHuman1221974's own words
My ride was an Uber pool that was supposed to be $**.**. I was charged that and an extra $** because the driver took a completely wrong route to get there. My account also went into overdraft I want a full refund for the trip. I was highly inconvenienced by this and don’t think I should use Uber anymore.
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Uber

Customer service issue
Reported by GetHuman1221974
Sep 28th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman1221974 started working on this issue
Sep 28th 11:00am