I am trying to log back into my Uber Account but the Mastercard you guys have on file w...

GetHuman1220262's customer service issue with Uber from September 2018

2 views
 | 
16422 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman1220262's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220262's next move: try the Uber help center again.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220262 will want to follow the link below to head to their help center. We will check on GetHuman1220262 later to make sure it's all set or try to help escalate.
The issue in GetHuman1220262's own words
I am trying to log back into my Uber Account but the Mastercard you guys have on file was lost. I am trying to attach a gift card for payment but I am not able to get past the screen that is asking me for the first * digits, CVV number, and expiration date since I no longer have the card. Can you please help me to do this?
GetHuman1220262 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1220262 fixed the problem
We are waiting for GetHuman1220262 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman1220262 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1220262
Sep 27th, 2018 - 23d ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 16422 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman1220262 started working on this issue
Sep 27th 10:55pm