I recently submitted my insurance card through the app. Unfortunately it keeps getting...

GetHuman1219727's customer service issue with Uber from September 2018

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The issue in GetHuman1219727's own words
I recently submitted my insurance card through the app. Unfortunately it keeps getting rejected due to the fact that I am on my father‘s insurance policy so his name is on the insurance card and I keep receiving emails from Uber stating that is why my insurance cannot get approved. I would like to begin driving for Uber as soon as possible so I need to speak with a representative to figure out how to solve this problem. Can someone please help me with this. Thank you
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Uber

Customer service issue
Reported by GetHuman1219727
Sep 27th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 16409 others
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Timeline
GetHuman1219727 started working on this issue
Sep 27th 9:05pm
GetHuman1219727 shared this issue with others over email
Sep 27th 9:05pm