Today, ****, I used my Uber App. to check prices for a trip to Ft. Lauderdale Internati...

GetHuman-jamespoi's customer service issue with Uber from September 2018

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The issue in GetHuman-jamespoi's own words
Today, ****, I used my Uber App. to check prices for a trip to Ft. Lauderdale International Airport. as I had never attempted this before, I would up trying to get a price quote on two attempts. On the second attempt it appeared that the trip was being set up, even though i did not authorize the trip. At approximately * P.M., date, I was checking my bank account online, and saw that I was being charged ** dollars and change, and that charges was being processed. I want to know how to challenge these charges, being that I had never authorized the trips. Also, for future reference, how do you go about getting an estimate on a ride without actually being charged?
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Customer service issue
Reported by GetHuman-jamespoi
Sep 24th, 2018 - 4 mons ago
I have an issue with Uber too
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GetHuman-jamespoi started working on this issue
Sep 24th, 2018 12:06am