Good morning my name is Martha N**ez I'm upset * weeks ago I had in Miami Florida twice...

GetHuman-marthanu's customer service issue with Uber from September 2018

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The issue in GetHuman-marthanu's own words
Good morning my name is Martha N**ez I'm upset * weeks ago I had in Miami Florida twice call the taxi so I came to pick up What is Uber the driver never found the address and charged me the exact amount that corresponded to pay that day I'm going to give the exact date on **** call pool uber the taxi was lost I was charged $ **.** .... then in miami Florida the uber call * times the driver was lost I never arrive cancelo charge me $ *.** call the driver and I do not answer * *****......**** the driver canceled could not find the dieccion .. what happens? Thursday **** and Friday **** call uber I'm in front I cancel without even making a call EVERYTHING I CALL WITH AN ADDRESS THE DRIVER APPEARS ANOTHER DIING ** cancellations I'm unwelcome Annoying the coming was the last service that tube of uber walk a block because the address you requested marked another No No, it is a Disaster please I need the RETURN OF MY MONEY OR I CANCEL MY ACCOUNT WITH UBER I AM NOT CONTENT They are ** members of my family that have an account with uber thanks to me I hope Answer me THANK YOU
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Uber

Customer service issue
Reported by GetHuman-marthanu
Sep 23rd, 2018 - 2 mons ago
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GetHuman-marthanu started working on this issue
Sep 23rd 7:40pm