One of the passengers did vomit in the car. I read the terms and was charged the maximu...
GetHuman-kvlotito's customer service issue with Uber from September 2018
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The issue in GetHuman-kvlotito's own words
One of the passengers did vomit in the car. I read the terms and was charged the maximum of $***. She vomited **% liquid on HERSELF. I don’t drink, I was aware of the “damage” caused and when we left the vehicle, there was only liquid on the floor board which had a cover and a little on the seat. To be charged the maximum after we offered to clean everything up is absurd. We were basically kicked out of the car. If the amount isn’t changed. I will dispute the charges. I want the tip to be zero dollars. I felt awful at the moment, but seeing this charge after is infuriating. I understand the minimum of $**.**. I want to be contacted immediately. I should have taken a picture, I believe the driver thought I was also intoxicated, so it would be easy to take advantage. But unfortunately for him, I don’t drink.
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