When Uber quotes a price the “ Tolls, Surcharges, and Fees “ should be included in the...
GetHuman-nomerjmh's customer service issue with Uber from October 2018
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The issue in GetHuman-nomerjmh's own words
When Uber quotes a price the “ Tolls, Surcharges, and Fees “ should be included in the initial price quote. As a rider I shouldn’t have to add the **% extra you have charged for the * rides I have taken. This is a very dishonest and deceptive method of doing business. A taxi ride is the same price. Also, twice I have used Uber and the point of pickups and destination has been * blocks from destination. Uber needs to check it’s GPS system.
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