Dear MR *Miss**My account charge wrong amount on ********** **.** AM . I took ride f...

GetHuman-indirama's customer service issue with Uber from September 2018

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The issue in GetHuman-indirama's own words
Dear MR *Miss**My account charge wrong amount on ********** **.** AM . I took ride from Newark Airport to my home . The confirm amount is $ **.** and my credit card charge **.** . we have waited more then *** hours for driver and * times call them . He told me your GPS is wrong and there fore he went wrong place . *My name is Indira Majmudar . I am first time user of your service and I am suppose to get first ride free (No Charge to me . If you want me to continue your customer then please credit either full amount **.** or at least please charge only confirm amount **.** and credit back to my card **.** *MY credit card last four digit **** bank of America . *My contact information is Indira Majmudar , cell phone * ***-***-**** and E-Mail address is indiramajmudar@gmail .com .*I took ride on Thursday September **th morning *.** AM from Newark Airport to my home and when I install your app then stated first ride is complete free and confirm amount on phone was $ **,** *Please take care as soon as possible to credit back to my card to keep my confidence in your corporation*Thank You*Indira Majmudar******@***.com ***-***-*****September **st **** *.**PM
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Uber

Customer service issue
Reported by GetHuman-indirama
Sep 21st, 2018 - 6 mons ago
I have an issue with Uber too
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GetHuman-indirama started working on this issue
Sep 21st, 2018 6:10pm