I left my keys in an Uber, the driver said she had it and is pretty much making excuses...
GetHuman1176261's customer service issue with Uber from September 2018
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The issue in GetHuman1176261's own words
I left my keys in an Uber, the driver said she had it and is pretty much making excuses not to give it to me because she during the trip she throught I Wes’s disrespecting her when I suggested which route to go. Now she is bot answering my calls despite pleading with her. She told me to meet her at QT*South blvd in Charlotte NC and she didn’t show up. I waited for ** minutes. **I actually had another Uber listen to in on my conversation while trying to find the best solution on how to get my keys from her yesterday and he said “she has some serious issues”**I just need my keys back please. I don’t want to deal with people and their issues. I don’t want to make any drama or make life more difficult than it already is. I just need my keys. **I always rate drivers *-* even if I’m not please because I know it’s extra income but for the first time since using uber this is the most difficult driver and to put mildly definitely has some anger issues. Frankly I’m aftaid of this person. But I need my keys so I am playing her “game” but I can’t continue to do this so I believe you need to step in.
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