the app sent the driver to a location * blocks from my location. i tried revising the a...

GetHuman-jlanegan's customer service issue with Uber from September 2018

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The issue in GetHuman-jlanegan's own words
get home ... the app sent the driver to a location * blocks from my location. i tried revising the address but was told i couldn't because i was out of range for doing that. very frustrating. had to re request an uber, which showed up where i was. however, i was charged a cancellation fee of $*:**. ubers location capabilities sent the first driver way off track and I have to pay for uber's mistake? not right!
the first driver was sent to a location distant from where i was and i was charged for not being there
not charging me for a cancellation.
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ride hailing
Customer service issue
Reported by GetHuman-jlanegan
Sep 19th, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 5 customers so far
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GetHuman-jlanegan started working on this issue
Sep 19th, 2018 9:09pm