I was going to Las Vegas - staying at The Linq Hotel- and one of their emails said to...

GetHuman1167529's customer service issue with Uber from September 2018

Help with my Uber issue
The issue in GetHuman1167529's own words
I was going to Las Vegas - staying at The Linq Hotel- and one of their emails said to use the code "TheLinq*" for a $** Uber credit -- for first-time riders only - expiring *******. *So I put the app on my phone -- and there was NO place to put a code. Later when mentioning it to the driver --- he said to ask at The Linq hotel. The hotel said you apparently had to go many many many steps back on the app to find a place to put a code. For a non-techy person ---- I certainly did not know how to do this !!!!!!!!!!!!!!!! Would have been easier to use Lyft or a Taxi !!!!!!!! I think you need to refund or credit me $ **.**. !!!!!!!!!!!!!!! *Judy west******@***.com
GetHuman1167529 did not yet indicate what Uber should do to make this right.
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How GetHuman1167529 fixed the problem
No --- no response from Uber about the problem !!!!! Did not fix !!!!!
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Uber

Customer service issue
Reported by GetHuman1167529
Sep 19th, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
GetHuman1167529 shared how to fix
Seen by 6 customers so far
Similar issue to 15355 others
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Timeline
GetHuman1167529 started working on this issue
Sep 19th, 2018 7:57pm
GetHuman1167529 confirmed the issue is fixed. Hooray!
Sep 21st, 2018 8:58pm
GetHuman1167529 confirmed the issue is fixed. Hooray!
Sep 21st, 2018 9:00pm
GetHuman1167529 indicated the issue is not fixed yet.
Sep 21st, 2018 9:00pm