I went to use my account and it has been deactivated. I emailed Uber and got this respo...

GetHuman1164039's customer service issue with Uber from September 2018

3 views
 | 
15241 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman1164039's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1164039's next move: try the Uber help center again.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1164039 will want to follow the link below to head to their help center. We will check on GetHuman1164039 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1164039 may need:
Email address, Phone number, and Full name
The issue in GetHuman1164039's own words
I went to use my account and it has been deactivated. I emailed Uber and got this response:**We understand you would like to access your Uber account. However, after reviewing your account, we’ve identified that activities on the account do not adhere with our Terms of Use.*We will not be able to lift the restrictions on your account.**I have no idea what this about and want to resolve this. I am a very infrequent user and have never had a problem with Uber. My phone number attached to the account is ***-***-**** and the email is *****@***.com
GetHuman1164039 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1164039 fixed the problem
We are waiting for GetHuman1164039 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman1164039 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1164039
Sep 19th, 2018 - 6 mons ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 15241 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1164039 started working on this issue
Sep 19th, 2018 2:44am