Somebody is using our credit card for uber rides. We are concerned it might be our min...

GetHuman-sarahbai's customer service issue with Uber from September 2018

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The issue in GetHuman-sarahbai's own words
Somebody is using our credit card for uber rides. We are concerned it might be our minor daughter, but without proof we do not want to accuse her. Her friends may have used this too, as we have had one*parent tell me that a more sophisticated minor was*using their credit card for uber rides, we are hoping*this is not our daughter or a friend, but a stranger*and we can get these charges deleted. Obviously, if this is our daughter we will pay the charges, but she will get her phone taken away & if its her friends doing this, their parents will be notified. I am sure this is an issue uber has had before, but our daughter is usually very honest. This is very upsetting for us as*parents. I am not leaving her number, but mine so she is unaware that we are checking into this*my cell ***-***-**** email: S*****@***.com**thank you

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Uber

Customer service issue
Reported by GetHuman-sarahbai
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14976 others
0 customers following this

Timeline

GetHuman-sarahbai started working on this issue
Sep 17th, 2018 5:40pm