I am concerned that our minor daughter using uber*without permission as there are numer...
GetHuman-sarahbai's customer service issue with Uber from September 2018
3 views | 14975 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman-sarahbai's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sarahbai's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sarahbai will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sarahbai can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
Before contacting them, items GetHuman-sarahbai may need:
Email address, Phone number, and Full name
The issue in GetHuman-sarahbai's own words
I am concerned that our minor daughter using uber*without permission as there are numerous charges*on our american express card. We do not want to*confront her until we are certain she is the person*making these charges. My husbund has never used*uber, but we think our daughter made the account*on her phone with his credit card. I am aware that*one of her friends had used another parents credit*card as well, so I just want to confirm before bringing the matter to my daughters attention. Can you please call me at my cell ***-***-****. I am not leaving my daugher's cell as I don't want her to know we are looking into this issue. There are at least ** unknown uber charges. Its not the money, its the fact that we don't allow her to use uber (she is a minor) or can not believe she would use our credit card, and think charges would not be on the bill. My concern is it could be one of her more sophisticated friends,, that may have stolen her info. We just need to know as to know how to move forward.
GetHuman-sarahbai did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-sarahbai fixed the problem
We are waiting for GetHuman-sarahbai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarahbai fixes it.
This email address isn't valid
Uber
Customer service issue
Reported by GetHuman-sarahbai
Sep 17th, 2018 - 4 years ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 14975 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sarahbai started working on this issue
Sep 17th, 2018 5:33pm
Moving? Set Up Services in 1 Call
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies