I am concerned that our minor daughter using uber*without permission as there are numer...

GetHuman-sarahbai's customer service issue with Uber from September 2018

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The issue in GetHuman-sarahbai's own words
I am concerned that our minor daughter using uber*without permission as there are numerous charges*on our american express card. We do not want to*confront her until we are certain she is the person*making these charges. My husbund has never used*uber, but we think our daughter made the account*on her phone with his credit card. I am aware that*one of her friends had used another parents credit*card as well, so I just want to confirm before bringing the matter to my daughters attention. Can you please call me at my cell ***-***-****. I am not leaving my daugher's cell as I don't want her to know we are looking into this issue. There are at least ** unknown uber charges. Its not the money, its the fact that we don't allow her to use uber (she is a minor) or can not believe she would use our credit card, and think charges would not be on the bill. My concern is it could be one of her more sophisticated friends,, that may have stolen her info. We just need to know as to know how to move forward.

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Uber

Customer service issue
Reported by GetHuman-sarahbai
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 14975 others
0 customers following this

Timeline

GetHuman-sarahbai started working on this issue
Sep 17th, 2018 5:33pm