I am trying to set up an UBER app on my new devise. I am trying to retrieve my old acc...

GetHuman-asakhmed's customer service issue with Uber from September 2018

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The issue in GetHuman-asakhmed's own words
I am trying to set up an UBER app on my new devise. I am trying to retrieve my old account and use it , but no passwords work. I provided Uber with my g-mial info, OR tried to go with my social FACEBOOK page. THE registration goes into a dead end, because : *) IT says "I have opt out receiving text messages" and asks me to send "START", which leads me to another system message when i provide my phone number : "your phone is not monitored in our system" . SO HOW would i change from "not receiving messages to receiving them?" NEARLY half a day lost on no result in this never ending loop. Please help before i give up and go to LIFT instead. I LIKED using UBER and was a loyal customer for a long time.

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Customer service issue
Reported by GetHuman-asakhmed
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 14839 others
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GetHuman-asakhmed started working on this issue
Sep 16th, 2018 10:04pm