** September ******UBER’s constant “recurring” situation, of not updating drivers trip...

GetHuman-mauireal's customer service issue with Uber from September 2018

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The issue in GetHuman-mauireal's own words
** September ******UBER’s constant “recurring” situation, of not updating drivers trips so they can’t cash out and there by holding the drivers money… *Has made the drivers decide to just switch over and NOT drive for Uber while that’s happening and to ONLY drive for Lyft ....** We all know drivers work with BOTH apps...*So that is easy to accomplish !! *In short, Uber’s continual, frequent “withholding”*of the Drivers money is shifting them to use the LYFT app. & Riders use both apps as well.**Furthermore, *Other Lyft drivers state these issues*Of keeping the Drivers money doesn’t happen with LYFT!! YOU ARE LOSING DRIVERS & RIDERS TO LYFT BY CONSTANTLY WITHHOLDING DRIVERS INSTANT ACCESS TO THE MONEY THEY WORKED*FOR!! *I’m NOT INTERESTED IN GETTING PAID ONCE A WEEK!! I ONLY DO THIS SO I CAN CASH OUT DAILY!!*****£It’s been ** hrs. of this issue...I need to CASH OUT TODAY...!!!*****All the local drivers are telling their local Riders to just use the Lyft app because they’ll be using..,that so you again or losing all your business to Lyft by not fixing this issue and letting it reoccur over and over!!**PLEASE MAKE THE MONEY I WORKED FOR AVAILABLE TO ME TODAY...!! **I’VE COMPLETED @ *,*** trips FOR UBER DO YOU REALLY REALLY WANT TO LOSE ME COMPLETELY*TO LYFT?! ***Sincerely,*Tiana Scott****.***.******MauiRealtyN*****@***.com

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Uber

Customer service issue
Reported by GetHuman-mauireal
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14741 others
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GetHuman-mauireal started working on this issue
Sep 15th, 2018 10:04pm

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