Hello, *It was the problem with your system which caused me inconvinience & delay. I wa...
GetHuman1118441's customer service issue with Uber from September 2018
4 views | 14433 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman1118441's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1118441's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1118441 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1118441 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Uber has better answers for you: Uber Help Center
Before contacting them, items GetHuman1118441 may need:
Email address, Phone number, and Full name
The issue in GetHuman1118441's own words
Hello, *It was the problem with your system which caused me inconvinience & delay. I was waiting ** mins for the ride and then the driver arrived and because your system was messed up she couldnt see my details. She called customer support and i had to intervene that I cant wait till you solve your issues. The customer service said all is fine n instructed the driver to go ahead. The driver Lestlie was very good n friendly she dropped me home but she came in my house after around ** mins saying that i need to help her as my ride is not showing in her system and she will not get paid. I had to help her. All the time i spent to solve your issues is not fair that i am charged extra instead of compensation. This is not the service we accept from Uber. Please correct your system to that passengers are not harressed and made to pay for your problems.
GetHuman1118441 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1118441 fixed the problem
We are waiting for GetHuman1118441 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.