I had a Uber gift card of **.** I down loaded it on app Did not use it! Then I put a de...

GetHuman1045911's customer service issue with Uber from August 2018

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The issue in GetHuman1045911's own words
I had a Uber gift card of **.** I down loaded it on app Did not use it! Then I put a debit card on file and then after my last ride they are saying I have A previous balance of **** my dredit of **.** is not there then I put $***. Uber card on because I needed a ride now it won’t let me use my Uber credit because it says I still have a balance of **** it won’t let me take it off with the Uber credit my $** is gone and that ride was paid for now I can’t do anything with my Uber app and it has $*** credit on it I need help with this please I use Uber all the time ! Please help me with this issue as soon as possible my name is Shannon Hill my phone number is ***-***-**** and I got my email account on file
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Uber

Customer service issue
Reported by GetHuman1045911
Aug 28th, 2018 - 3 mons ago
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GetHuman1045911 started working on this issue
Aug 28th 12:35pm