driver drop off at wrong location and he refused to correct. Even through he acknowled...

GetHuman1042321's customer service issue with Uber from August 2018

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The issue in GetHuman1042321's own words
driver drop off at wrong location and he refused to correct. Even through he acknowledged he was texted prior to*pickup i wanted to go to the zoo walk-in entrance. I also verbally told him. **I want a complete refund. I had to walk ** minutes to zoo. The*walk from the pick up spot was ** minutes. Completely dis-satisfied and to top it off he did not display his UBer sign but instead had a Lyft sign.
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Uber

Customer service issue
Reported by GetHuman1042321
Aug 27th, 2018 - 4 mons ago
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GetHuman1042321 started working on this issue
Aug 27th 4:51pm