I ordered an uber to deliver my friend to my community organization event. The driver s...

GetHuman-partinde's customer service issue with Uber from August 2018

8 views | 12104 similar | 0 following
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Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-partinde will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-partinde can let us know if they help or not.
The issue in GetHuman-partinde's own words
I ordered an uber to deliver my friend to my community organization event. The driver said he had a bad odor upon arrival, right in front of my friend. I asked her what did she want from me and she said nothing. I could have sprayed out her car or something. Today i log into gmail and find out i got a charge for $*** for a "bodily fluid" cleaning fee. She scammed me because the drive was long, she didn't think she would get a tip and because she thought my friend smelled bad. I am very upset and I'm going to be calling the news station with this. This is ridiculous. I am very upset that i had just spent $*** to feed people in the community only to be scammed out of $*** more because she thought my friend smelled and i gave her an honest * star review for being rude and even reported it before i got the charge. Look into my complaint last night. I mentioned that she told me he smelled bad.. she didn't say anything about bodily fluid having to be cleaned up. I went online and i see how easy it is for drivers to scam riders.

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Uber

Customer service issue
Reported by GetHuman-partinde
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 12104 others
0 customers following this
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Timeline

GetHuman-partinde started working on this issue
Aug 25th, 2018 8:52pm
GetHuman-partinde indicated the issue is not fixed yet.
Aug 27th, 2018 10:08pm

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