I have a problem with Uber Eat. I have been getting billed on my credit card over and...

GetHuman1031862's customer service issue with Uber from August 2018

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Help with my Uber issue
GetHuman1031862's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031862 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1031862 can let us know if they help or not.
The issue in GetHuman1031862's own words
I have a problem with Uber Eat. I have been getting billed on my credit card over and over and I have called my credit card company to report it because I have not used Uber eat since march of this year and paid for it. My credit card company credited me for one of the charge and sent me a new card in the mail but before I got the card there was another Uber eat billed to it. That card was cancelled and another card ws mailed out to me which I have not received. I checked my account today ******* and another Uber Eat was charged to a card I haven't even received. The fraud department at capital one is looking into this mystery but asked me to call Uber Eat of which i cannot find a number. This is truly frustrating.

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Uber

Customer service issue
Reported by GetHuman1031862
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 11997 others
0 customers following this
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Timeline

GetHuman1031862 started working on this issue
Aug 24th, 2018 4:18pm
GetHuman1031862 indicated the issue is not fixed yet.
Aug 24th, 2018 5:39pm
GetHuman1031862 indicated the issue is not fixed yet.
Aug 27th, 2018 12:43pm

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