Received free promo code from friend for free uber ride valued at $** and the app won't...

GetHuman1026206's customer service issue with Uber from August 2018

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The issue in GetHuman1026206's own words
Received free promo code from friend for free uber ride valued at $** and the app won't allow free ride unless I have funds on credit card. Why is that if it's free.
GetHuman1026206 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman1026206
Aug 23rd, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 7 customers so far
Similar issue to 11830 others
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GetHuman1026206 started working on this issue
Aug 23rd, 2018 4:49am