On my ride home last night from the Denver Airport my driver *. Didn’t know the differe...

GetHuman-lbeaudin's customer service issue with Uber from August 2018

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The issue in GetHuman-lbeaudin's own words
On my ride home last night from the Denver Airport my driver *. Didn’t know the difference between the two terminals. My app said he’d pick me up on the west, he kept going to the east and saying I was at the wrong location. I use Uber from the airport very frequently, so this was frustrating. **Then, the pool took the trip an addition ** mins. In total my trip length was double than normal. **The drivers car was broken in many aspect* the AC wasn’t working, which was troubling because he sprayed cologne in the car, and the seat was broken stabbing me in the back the whole trip. **He was not a safe driver. Wasn’t able to follow directions. This was all around the worst Uber trip I’ve ever had. **Please contact me by phone. ***-***-**** to discuss this unacceptable issue.
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Customer service issue
Reported by GetHuman-lbeaudin
Aug 17th, 2018 - a yr ago
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GetHuman-lbeaudin started working on this issue
Aug 17th, 2018 5:58pm
GetHuman-lbeaudin indicated the issue is not fixed yet.
Aug 17th, 2018 6:59pm