I was refunded for an issue that Happened a couple months ago resulting in a $* credit...

GetHuman-kride's customer service issue with Uber from August 2018

5 views
 | 
11217 similar
 | 
0 following
Help with my Uber issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Uber help.
The issue in GetHuman-kride's own words
I was refunded for an issue that Happened a couple months ago resulting in a $* credit to my account. Since the incident, I have added at least * separate $** Uber gift cards to my account and I have taken several rides with Uber. Every ride has used my gift card money to pay and has not used the $* credit. I have explained this to them several times and keep getting stupid replies. I have tried everything they said to do and the $* is still not being used, it just stays there and uses up my other payment options. Once my other payment options are depleted it still will not allow me to use the $* credit because it's only usable if you have money available on other payment options. So I add another $** to my account and take a ride and it still does not use that $*. It's ridiculous.
GetHuman-kride did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-kride fixed the problem
We are waiting for GetHuman-kride to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kride fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-kride
Aug 17th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 11217 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-kride started working on this issue
Aug 17th, 2018 1:07am
GetHuman-kride indicated the issue is not fixed yet.
Aug 17th, 2018 7:52am
GetHuman-kride indicated the issue is not fixed yet.
Sep 3rd, 2018 10:53am