To be able to place an order with Uber Eats a short while ago I had to pay $*** in old...

GetHuman1001892's customer service issue with Uber from August 2018

4 views
 | 
11202 similar
 | 
0 following
Help with my Uber issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Uber help.
The issue in GetHuman1001892's own words
To be able to place an order with Uber Eats a short while ago I had to pay $*** in old charges, which I am sure I did not incur. The only time I have used the service in **** was on ***** I had a trip at **:** and canceled a trip at **:**, for which I was charged (and paid) $*. After the cancellation I received an email informing me I was being charged $***, when I disputed that I was told it had been reversed (however I have not seen that credit on my card). I have no idea where these new charges came from except that my account was hacked (in April) and more than $**** of charges were made so I am concerned that these are charges that were not cleared up at that time. Thank you for your attention.
GetHuman1001892 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1001892 fixed the problem
We are waiting for GetHuman1001892 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1001892 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1001892
Aug 16th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 4 customers so far
Similar issue to 11202 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman1001892 started working on this issue
Aug 16th, 2018 10:08pm
GetHuman1001892 indicated the issue is not fixed yet.
Aug 16th, 2018 11:37pm
GetHuman1001892 indicated the issue is not fixed yet.
Aug 17th, 2018 2:44pm