I used uber on phone on *-**-** to go from **** Fairview rd, charlotte nc ***** to...

GetHuman-bowiemyc's customer service issue with Uber from August 2018

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The issue in GetHuman-bowiemyc's own words
use uber to go to the dr. ... I used uber on phone on *-**-** to go from **** Fairview rd, charlotte nc ***** to **** morehead medical dr. the driver went to the wrong address, and I was cancelled. I then had to contact uber again for the trip, which made me late for dr. appt. I was charged two times for that trip. for the * trips and the trip home, all * charges were different using the same route
I was late to my dr. appt. I waited on the first driver, and it showed that CHRISTINE was on her way. then I was cancelled and had to schedule another ride. very frustrating that I was charged for two trips. please refund one trip.
refunding one charge
approximately *-* months
tried to get into my account to contact customer service, which I suppose I did, since I am getting the opportunity to answer these questions
I have an issue with Uber too
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Uber

uber trip to dr. the driver did not pick me up but went somewhere else and cancelled my trip. i then had to call another driver
Customer service issue
Reported by GetHuman-bowiemyc
Aug 16th, 2018 - a yr ago
I have an issue with Uber too
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GetHuman-bowiemyc started working on this issue
Aug 16th, 2018 8:01pm
GetHuman-bowiemyc indicated the issue is not fixed yet.
Aug 17th, 2018 6:50pm
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Aug 17th, 2018 7:07pm
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Aug 17th, 2018 7:13pm
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Aug 27th, 2018 12:07pm
GetHuman-bowiemyc indicated the issue is not fixed yet.
Aug 27th, 2018 12:10pm