Uber app is a nightmare

GetHuman-jeakapk's customer service issue with Uber from August 2018

4 views
 | 
11014 similar
 | 
0 following
Help with my Uber issue
GetHuman-jeakapk's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jeakapk will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jeakapk can let us know if they help or not.
The issue in GetHuman-jeakapk's own words
Cancel unauthorized rides ... After the app was installed in my phone, it began booking rides by itself. I had * drivers showing up. Even when I tried to find the way to delete my account it kept doing it. I have deleted the Uber icons in my devices but I totally do not want any cancellation charges in my account due to this disfunction. I want totally out of this horrible app.
App keeps booking different drivers as I was trying to delete my account which was impossible to do
I would like all my account info removed l have no interest in Uber ever again
Tried to contact, but there is no phone number for customer service and if I want to go to their help desk I have to sign in ...in which case it may start booking rides again.
I have an issue with Uber too
How GetHuman-jeakapk fixed the problem
We are waiting for GetHuman-jeakapk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jeakapk fixes it.
This email address isn't valid

Uber

Uber app
Customer service issue
Reported by GetHuman-jeakapk
Aug 15th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 4 customers so far
Similar issue to 11014 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-jeakapk started working on this issue
Aug 15th, 2018 2:42pm
GetHuman-jeakapk confirmed the issue is fixed. Hooray!
Aug 16th, 2018 4:11pm