I was outside waiting on driver who never showed up. Driver hung up on me while I was...

GetHuman-eightyon's customer service issue with Uber from August 2018

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The issue in GetHuman-eightyon's own words
I was outside waiting on driver who never showed up. Driver hung up on me while I was giving him directions on how to get to my location as he said he could not see or find me. The previous driver canceled my trip all together then my fee went from **.** to **.** because I had to find an Uber driver for a *rd time. I do not believe I should be charged for ANY of these rides as I am on my way to the airport and could very well miss my flight in account of this.
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Uber

Customer service issue
Reported by GetHuman-eightyon
Aug 13th, 2018 - 7 mons ago
I have an issue with Uber too
Fixed
Seen by 1 customer so far
Similar issue to 10665 others
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GetHuman-eightyon started working on this issue
Aug 13th, 2018 12:37pm
GetHuman-eightyon indicated the issue is not fixed yet.
Aug 13th, 2018 12:37pm