I keep getting trips that says premium long trips but they're short trips I need somebo...

GetHuman-fishtimo's customer service issue with Uber from August 2018

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The issue in GetHuman-fishtimo's own words
I keep getting trips that says premium long trips but they're short trips I need somebody to talk to somebody about this because I can't be taking these short trips for $*.** or $*.** gas is much higher than that so I would not be accepting any more trips that is $*.** or $*.** it doesn't make sense and you know where I'm going before I get there so I need to talk to somebody because it's just don't seem Fair. When the Call Comes in it says premium trip long trip and I have that for five trips like that and it's short trips less than a mile I will not accept any more trips like that I will tell the customer that they need to call another Uber so please give me a call at area code ***-***-**** I need to discuss this with someone.
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Uber

Customer service issue
Reported by GetHuman-fishtimo
Aug 12th, 2018 - 7 mons ago
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GetHuman-fishtimo started working on this issue
Aug 12th, 2018 6:35pm