On August *,I requested a pickup at whole foods in Hyde park Chicago **** S Lake Park...

GetHuman982705's customer service issue with Uber from August 2018

3 views
 | 
10585 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman982705's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman982705's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman982705 will want to follow the link below to head to their help center. We will check on GetHuman982705 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman982705's own words
Trying to go home from the grocery store ... On August *,I requested a pickup at whole foods in Hyde park Chicago **** S Lake Park**after an usual wait, i contact the driver, she stated she is out front waiting for me. I explain to her that's not possible, because i am out front. I repeated the address to her. after a few more minutes of waiting I call and told her i need to cancel the trip . she said no! I am on my way.*bottom line the driver refuse to listen to me.*it was extremely hot that day. she told me she is not familiar with the city. she was only going by the GPS, i am the client and I was trying to support her. Terrible trip bad experience and plus i was double charge. so unfair.
The driver didn't realize she was at the wrong address
Refund
I have been a customer for a few years
I have an issue with Uber too
How GetHuman982705 fixed the problem
We are waiting for GetHuman982705 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman982705 fixes it.
This email address isn't valid

Uber

The ride service
Customer service issue
Reported by GetHuman982705
Aug 12th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 10585 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman982705 started working on this issue
Aug 12th, 2018 5:38pm