On August *,I requested a pickup at whole foods in Hyde park Chicago **** S Lake Park...

GetHuman982705's customer service issue with Uber from August 2018

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The issue in GetHuman982705's own words
Trying to go home from the grocery store ... On August *,I requested a pickup at whole foods in Hyde park Chicago **** S Lake Park**after an usual wait, i contact the driver, she stated she is out front waiting for me. I explain to her that's not possible, because i am out front. I repeated the address to her. after a few more minutes of waiting I call and told her i need to cancel the trip . she said no! I am on my way.*bottom line the driver refuse to listen to me.*it was extremely hot that day. she told me she is not familiar with the city. she was only going by the GPS, i am the client and I was trying to support her. Terrible trip bad experience and plus i was double charge. so unfair.
The driver didn't realize she was at the wrong address
I have been a customer for a few years
I have an issue with Uber too
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The ride service
Customer service issue
Reported by GetHuman982705
Aug 12th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 10585 others
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GetHuman982705 started working on this issue
Aug 12th, 2018 5:38pm