I was charged £***.** for a taxi I never booked or used. My mustake was not deactivatin...

GetHuman-imhussai's customer service issue with Uber from August 2018

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The issue in GetHuman-imhussai's own words
I was charged £***.** for a taxi I never booked or used. My mustake was not deactivating the account after I used the service in ****. I live in Birmingham and hold a full UK driving license and own an Audi Q*, why would Icatch a taxi from Bolton to Wolverhampton? When we *st received the email for payment failure from Uber, we contacted them informing them of this fraudulent activity. Reported it to the bank but Uber have still taken the payment off my card. I want a refund.
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Uber

Customer service issue
Reported by GetHuman-imhussai
Aug 11th, 2018 - 7 mons ago
I have an issue with Uber too
Fixed
Seen by 2 customers so far
Similar issue to 10440 others
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GetHuman-imhussai started working on this issue
Aug 11th, 2018 11:10am
GetHuman-imhussai indicated the issue is not fixed yet.
Aug 11th, 2018 11:10am