My husband and I used Uber frequently in Atlanta. Loved it most of the time. Our bigg...

GetHuman-niteowls's customer service issue with Uber from August 2018

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The issue in GetHuman-niteowls's own words
My husband and I used Uber frequently in Atlanta. Loved it most of the time. Our biggest concern, and one that is currently in the news, is that we were never sure the person pulling into the restaurant drive or whatever was, in fact, our Uber driver. We have often wanted to suggest Uber placards that could be placed in the window of the driver or some communication by the driver that he*she is there to pick up (rather than driving in and just stopping and waiting, as often happened to us). As we have seen, approaching a non-Uber car can be dangerous.
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Uber

Customer service issue
Reported by GetHuman-niteowls
Aug 10th, 2018 - 8 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman-niteowls started working on this issue
Aug 10th, 2018 2:00pm