New inexperienced driver got lost because the GPS gave ridiculous directions. Me and an...

GetHuman-doriba's customer service issue with Uber from August 2018

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The issue in GetHuman-doriba's own words
New inexperienced driver got lost because the GPS gave ridiculous directions. Me and another passenger were set to get dropped off in Harlem and upper west side, respectively. But the GPS sent us to RANDALL ISLAND!! I was so agitated by the end of the unnecessarily long and scary trip I left $*** worth of medicine in the car. Driver tells me he can’t take it back and I have to wait for Long Island office to mail it to me. I need it now, it is urgent!!!
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Customer service issue
Reported by GetHuman-doriba
Aug 10th, 2018 - a yr ago
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Seen by 4 customers so far
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GetHuman-doriba started working on this issue
Aug 10th, 2018 3:39am
GetHuman-doriba indicated the issue is not fixed yet.
Aug 10th, 2018 11:48am
GetHuman-doriba confirmed the issue is fixed. Hooray!
Aug 11th, 2018 5:24am