My driver was not so nice today to my very elderly mother (all other Uber drivers see h...
GetHuman973734's customer service issue with Uber from August 2018
Help with my Uber issue
First: share to improve GetHuman973734's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman973734's next move: try the Uber help center again.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman973734 will want to follow the link below to head to their help center. We will check on GetHuman973734 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman973734 may need:
Email address, Phone number, and Full name
The issue in GetHuman973734's own words
My driver was not so nice today to my very elderly mother (all other Uber drivers see her cane and get out to help)and played his rap music even though she was in the front seat.(and I was in the back). *As I got out of his car, a tiny white thing flew out with me. I realized it was AirPods and for a second Ithoght they were mine. He drove away quickly. I don’t trust that he would give them to someone who might call to say they lost them in his car possibly. I would like it to go back to the rightful owner and this driver did not seem trustworthy. It does not have any identification on it. Please let me know how to proceed. I live in Beverly Hills, CA and this took place today at *:** and his name was Jorge in a Hyundai Santa Fe *SFX*** thank you
GetHuman973734 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman973734 fixed the problem
We are waiting for GetHuman973734 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.