Upon our ride to our location our drivers Uber app crashed and we were assigned a new d...

GetHuman968993's customer service issue with Uber from August 2018

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The issue in GetHuman968993's own words
Upon our ride to our location our drivers Uber app crashed and we were assigned a new driver who called us on the phone. After telling this driver that we were already enroute to our location we were charged a cancellation fee. The drive who drove us to our location could not be paid and we would like to pay her for her services. Her name was Angel Bonano, and she drove a black GMC Tahoe. This incident happened in New Orleans, LA.
GetHuman968993 did not yet indicate what Uber should do to make this right.
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Customer service issue
Reported by GetHuman968993
Aug 9th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 10182 others
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GetHuman968993 started working on this issue
Aug 9th, 2018 12:18am