Upon our ride to our location our drivers Uber app crashed and we were assigned a new d...

GetHuman968993's customer service issue with Uber from August 2018

3 views
 | 
10182 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman968993's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman968993's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman968993 will want to follow the link below to head to their help center. We will check on GetHuman968993 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman968993 may need:
Email address, Phone number, and Full name
The issue in GetHuman968993's own words
Upon our ride to our location our drivers Uber app crashed and we were assigned a new driver who called us on the phone. After telling this driver that we were already enroute to our location we were charged a cancellation fee. The drive who drove us to our location could not be paid and we would like to pay her for her services. Her name was Angel Bonano, and she drove a black GMC Tahoe. This incident happened in New Orleans, LA.
GetHuman968993 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman968993 fixed the problem
We are waiting for GetHuman968993 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman968993 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman968993
Aug 9th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 10182 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman968993 started working on this issue
Aug 9th, 2018 12:18am