On Tues. **** at approximately **:**am, I ordered an Uber at the Norfolk VA airport. I...

GetHuman-joconaty's customer service issue with Uber from August 2018

Help with my Uber issue
The issue in GetHuman-joconaty's own words
On Tues. **** at approximately **:**am, I ordered an Uber at the Norfolk VA airport. I waited in the designated area with my luggage for over ** min. and the driver never showed up. I did not leave the designated area that whole time! There was no call or contact of any type. I saw a cancellation show up on my Uber App so, figured driver had to cancel so, was forced to take a taxi home. Noticed I got a cancellation fee and was charged for a ride I never got! So, I am disputing this charge. Seems like a real scam! Tried to call Uber that day and found out their is no phone *! Joanne Conaty Cusmina
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Uber

Customer service issue
Reported by GetHuman-joconaty
Aug 1st, 2018 - 9 mons ago
I have an issue with Uber too
Fixed
Seen by 8 customers so far
Similar issue to 9468 others
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GetHuman-joconaty started working on this issue
Aug 1st, 2018 2:23pm
GetHuman-joconaty indicated the issue is not fixed yet.
Aug 2nd, 2018 2:16am
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Aug 2nd, 2018 2:17am
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Aug 2nd, 2018 2:41am
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Aug 2nd, 2018 12:36pm
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Aug 2nd, 2018 3:42pm
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Aug 2nd, 2018 6:06pm
GetHuman-joconaty indicated the issue is not fixed yet.
Aug 2nd, 2018 6:07pm