On Tues. **** at approximately **:**am, I ordered an Uber at the Norfolk VA airport. I...
GetHuman-joconaty's customer service issue with Uber from August 2018
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The issue in GetHuman-joconaty's own words
On Tues. **** at approximately **:**am, I ordered an Uber at the Norfolk VA airport. I waited in the designated area with my luggage for over ** min. and the driver never showed up. I did not leave the designated area that whole time! There was no call or contact of any type. I saw a cancellation show up on my Uber App so, figured driver had to cancel so, was forced to take a taxi home. Noticed I got a cancellation fee and was charged for a ride I never got! So, I am disputing this charge. Seems like a real scam! Tried to call Uber that day and found out their is no phone *! Joanne Conaty Cusmina
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