My gf left her phone in a uber and had to wait hours for the driver to return it. And a...

GetHuman-bhrionne's customer service issue with Uber from July 2018

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The issue in GetHuman-bhrionne's own words
My gf left her phone in a uber and had to wait hours for the driver to return it. And around ** that Saturday night he dropped it off in exchange for money or ***. All I know is his name is Josh and he drives a Volkswagen. I would think uber has the best drivers and insures safety. She shouldn’t have had to pay ** to get her phone back. I have a text message he sent from her phone that night. I want him removed, I’m furious he offered *** to my gf because his ratings was going down because the phone was ringing
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Uber

Customer service issue
Reported by GetHuman-bhrionne
Jul 30th, 2018 - 9 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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GetHuman-bhrionne started working on this issue
Jul 30th, 2018 2:59pm
GetHuman-bhrionne indicated the issue is not fixed yet.
Jul 30th, 2018 9:22pm