I spent over an hour trying to get the Uber app on my smart phone last night at the air...

GetHuman-kimcumm's customer service issue with Uber from July 2018

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The issue in GetHuman-kimcumm's own words
I spent over an hour trying to get the Uber app on my smart phone last night at the airport. I had one code for $** off my *st ride and * other codes to get $** off my *st ride. There was no way to enter the codes! My driver told me to simply call Uber today and get things ironed out. Well . . . . you can't "Call" Uber. I've been in a computer loop for over ** minutes at work, when I should be working trying to log on to my account. Keeps sending me to reset my password. If this isn't fixed within ** hours I will dispute my ride and it's payment charge to my AmEx account. Maybe this will get your attention and prevent you from loosing a very very new customer?
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Uber

Customer service issue
Reported by GetHuman-kimcumm
Jul 26th, 2018 - 10 mons ago
I have an issue with Uber too
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Seen by 7 customers so far
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GetHuman-kimcumm started working on this issue
Jul 26th, 2018 3:44pm
GetHuman-kimcumm indicated the issue is not fixed yet.
Jul 27th, 2018 1:24am
GetHuman-kimcumm indicated the issue is not fixed yet.
Jul 28th, 2018 3:49am
GetHuman-kimcumm indicated the issue is not fixed yet.
Jul 28th, 2018 6:08pm
GetHuman-kimcumm indicated the issue is not fixed yet.
Jul 30th, 2018 5:37am