Hi my name is Vardan Tonoyan I’m A rider When I had Uber for a long time. Last night we...

GetHuman-htvardan's customer service issue with Uber from July 2018

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The issue in GetHuman-htvardan's own words
Hi my name is Vardan Tonoyan I’m A rider When I had Uber for a long time. Last night we decided to take a trip to from Concord to Pittsburg we were waiting for express pool line for almost ** minutes until Uber app said there’s slightly delay after that we’re looking at the app and it says still ** minutes after ** minutes past it was still ** minutes our drivers name is Sandeep and he is the ridiculous I had no way of contacting him on the phone telling them that I already at the location to be picked up we end up getting another Uber . My question is why you guys are charging me every time when they canceled it put Uber or not showing up on the location did oh taking a person to destination why you guys are charging people that are rip off I want my money back into my account now this happens the fort time since I’ve been with Uber almost existed.
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Customer service issue
Reported by GetHuman-htvardan
Jul 25th, 2018 - 10 mons ago
I have an issue with Uber too
Seen by 3 customers so far
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GetHuman-htvardan started working on this issue
Jul 25th, 2018 6:00pm
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Jul 25th, 2018 6:01pm
GetHuman-htvardan indicated the issue is not fixed yet.
Jul 26th, 2018 2:13pm