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GetHuman-awsaftle's customer service issue with Uber from July 2018

11 views
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8800 similar
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0 following
Help with my Uber issue
GetHuman-awsaftle's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-awsaftle will want to follow the link below to head to their help center. We will check on GetHuman-awsaftle later to make sure it's all set or try to help escalate.
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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-awsaftle's own words
make contact - not get charged for a trip I did not take - driver never showed ... i can't send an e-mail to uber - gets kicked back ??? all my story is there. how can i get it to you ??? or speak to an agent
I tried to e-mail your help.uber.com - kept kicking it back ??
drop the charge
pay my bills on time and like your service*my wife and I are both handicapped and your help is always helpful to us *THANKS !!!
no - asking for your help
I have an issue with Uber too
How GetHuman-awsaftle fixed the problem
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Uber

billing
Customer service issue
Reported by GetHuman-awsaftle
Jul 24th, 2018 - 10 mons ago
I have an issue with Uber too
Fixed
Seen by 11 customers so far
Similar issue to 8800 others
0 customers following this
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Timeline
GetHuman-awsaftle started working on this issue
Jul 24th, 2018 7:11pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 24th, 2018 11:00pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 24th, 2018 11:08pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 24th, 2018 11:13pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 25th, 2018 2:07pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 25th, 2018 8:12pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 27th, 2018 8:12pm
GetHuman-awsaftle indicated the issue is not fixed yet.
Jul 27th, 2018 8:13pm